Skip to content
  • There are no suggestions because the search field is empty.

How to Reset an Employee's Password

If you have an employee who is having difficulties logging in and you are a Company Admin, you may want to reset your employee’s password.

 

To reset an employee’s password, please follow these steps:

Select the People tab from the top navigation bar.

Peoples Tab

 

Select the employee whose account password you would like to reset by clicking on the name of the desired employee.

users

Click the Change Password button.

change pass

The new password must contain three of the following things: one uppercase letter, one lowercase letter, one number and one special character. We recommend using something generic and easy to remember. Select the Change Password button when complete.

john smith profile

You will receive a notification, letting you know the password was changed successfully for your employee.

SS7 9_7