Explaining Roles in MakeShift - Beta

Roles play an intricate part in MakeShift. They determine who can access and manage different levels of information.

For example, roles determine who can manage billing information, employee profiles or department calendars.

Company Admin

• The highest level of access
• Can manage and edit billing information
• Can manage and edit integrations
• Can create and manage other Company Admins, Location Admins, Department Admins, and Employees
• Can create new locations
• Can manage current locations
• Can create new departments
• Can manage current departments
• Can manage all schedules at all locations and all departments
• Can assign or remove employees from any location or any department
• Can access company-wide analytics
• Can access wages
• Can appear on the schedule and access the employee smartphone app

Location Admin

• The second-highest level of access
• They are created and assigned to locations by Company Admins
• They can be assigned to one or more locations
• Multiple location admins can be assigned to each location
• Can create and manage Department Admins, Schedulers and Employees within their location(s)
• Can create and manage departments for their location(s)
• Can manage schedules for departments for their location(s)
• Cannot create or manage other locations
• Can be given access to wages in their location by a company admin
• Can appear on the schedule and access the employee smartphone app

Department Admin

• The third highest level of access
• They can be created by Company Admins or Location Admins and are assigned to one or more specific departments
• Multiple department admins can be assigned to each department
• Can create and manage Employees and Schedulers and assign them within their department(s)
• Can manage departments, including department profiles and department schedules
• Cannot create or manage other departments
• Can be given access to wages in their location by a company admin
• Can appear on the schedule and access the employee smartphone app

Employee

• Cannot access the administrative tool
• Can access their schedule through the web portal or the MakeShift smartphone app
• They are assigned to one or more specific locations and departments
• Can be given positions

At this time, the above article is for beta users only. To learn more about our beta program, please email support@makeshift.ca