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Creating Available Shifts

Available Shifts can be an effective method for filling empty shifts and ensuring you have the proper number of staff when you need them.

Available Shifts are created through the Department Calendar. To get to the Department Calendar, select the Departments tab from the top navigation bar.


Select the department you would like to create or manage available shifts for by clicking on the name of the desired department.

Calgary Departments Overview


Click the Schedule link on the left side of the page.

Employees Panel


To create an available shift, click and drag a shift type onto the Available Shifts row on the day you would like to create an available shift for.

Available Shift - Create


Choose the desired recipients you would like to send the available shift to by checking the boxes next to the employment types and selecting the Positions and/or Skills that you would like to receive the available shift. Keep in mind that if you choose positions and/or skills, only employees with the matching positions/skills will be eligible to request to work this shift.

Create Available Shift2

Add Notes to the available shift if necessary. Then click the blue Create Available Shift button. 


The available shift has now been sent through push notification to all of your employees with the matching positions and skills as long as they are not already working a shift that overlaps with this one. You can see details on the available shift by clicking the red rectangle that now appears in the Available Shifts row of the department calendar.

Available Shifts3

You can see when employees have requested to pick up this shift and approve their requests by visiting your MakeShift Dashboard or if you use the MakeShift Live app for managers, you will receive push notifications directly through the app.